Article
Challenges, competencies, and quality of life of professionals that provide support to victims of trauma and violence in Portugal
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1Most participants reported providing support to victims of domestic violence. Most participants reported providing support to victims who were migrants and/or belonged to an ethnic minority.
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2Participants reported that it was more challenging to provide support to victims that belonged to a minority group in terms of gender, sexual orientation, ethnicity and/or nationality.
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3Participants identified multiple cultural and linguistic difficulties and institutional obstacles to providing tailored support to victims.
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4Portuguese institutions do not have resources to provide services adjusted to the needs of minority cultural groups and do not offer training that promotes the professionals’ competencies related to cultural factors.
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5Trauma-informed care is still an emergent reality in Portuguese institutions that support victims.
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6Participants showed low-moderate levels of secondary traumatic stress and burnout, and moderate-high levels of compassion satisfaction.